Overview

Our refund and returns policy. we can’t offer you a refund or exchange.

cause the products are very hard to delivery

Additional non-returnable items:

• Gift cards
• Downloadable software products
• Plants , agricultural items, and green items

Refunds

We don’t offer Refunds if the order is delivered

 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Sale items cannot be refunded.

Exchanges

We don’t have to replace any items.

 

Shipping

In case you don’t receive your order, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs which may be higher than the fixed cost. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. The shipping value is determined  by Nabat and the customer is required to pay

Depending on where you live, the time it may take for your order to reach you may vary.

Shipping cost may be more than 50 LE in case the order has special characteristics (place or weight )